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Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we make this notice

available to you which explains our online information practices and the choices you can

make about the way your information is collected and used. To make this notice easy to

find, we make it available on our homepage and at every point where personally

identifiable information may be requested.


The Information We Collect:

This notice applies to all information collected or submitted on the [travel agency name]

website. On some pages, you can order products, make requests, and register to receive

materials. The types of personal information collected at these pages are:




Email address

Phone number

Credit/Debit Card Information

Frequent Traveler Information to process your reservations


On some pages, you can submit information about other people. For example, if you

order a gift online and want it sent directly to the recipient, you will need to submit the

recipient's address. In this circumstance, the types of personal information collected are:




Phone Number



How We Use Your Personal Information:

We use the information you provide about yourself when placing an order only to

complete that order. We do not share this information with outside parties except to the

extent necessary to complete that order.

We use the information you provide when making and confirming airline, cruise and tour

reservations. The information we pass on for travel purposes is retained by airline, cruise

and tour companies as passenger and customer records. Most, if not all, of these suppliers

post their own privacy policies related to customer data. Please be advised that following

the tragedy of September 11, 2001, many of these suppliers have acted contrary to their

own privacy statements and provided their passenger and customer information to datamining

companies that contract with the federal government. Therefore, [travel agency]

has no control over the data it provides to its suppliers.

We also use the information you provide when placing an order to ship airline or cruise

tickets and reservations and to confirm delivery. We do not share this information with

outside parties except to the extent necessary to complete that order.

[if applicable] We offer gift-cards by which you can personalize a product you order for

another person. Information you provide to us to create a gift-card is only used for that

purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not

used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as

updates on our new products and services. Information you submit on our website will

not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to

share with advertisers. For example, we may tell an advertiser that X number of

individuals visited a certain area on our website, or that Y number of men and Z number

of women filled out our registration form, but we would not disclose anything that could

be used to identify those individuals. 


Finally, we never use or share the personally identifiable information provided to us

online in ways unrelated to the ones described above without also providing you an

opportunity to opt-out or otherwise prohibit such unrelated uses.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of

information, we have put in place appropriate physical, electronic, and managerial

procedures to safeguard and secure the information we collect online.


Our Commitment To Your Health and Safety

Travel with Hilo recognizes that air travel is widely accessible, resulting in increasing

numbers of air travelers, with a consequent increased risk of the spread of infectious

diseases carried by infected travelers. Transmission of airborne infection between people

in confined spaces such as aircraft cabins is of particular concern to Travel with Hilo.


In order to safeguard your health and well-being, [agency name] will cooperate with any

request from the Centers for Diseases Control and Prevention and/or state and local

public health authorities to provide all client contact information needed by them and

facilitate in the identification of passengers who may have come in close contact with an

individual infected with a contagious disease.


Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we

never collect or maintain information at our website from those we actually know are

under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

All of your personally identifiable information that we collect online is accessible at your

request. It is maintained by [description of the company access procedure]. We use this

procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a

request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your

identity before granting access or making corrections.


How You Can Contact Us

If you have any questions or concerns about these privacy policies, please call us at

844-445-6885 or via email at

You may also use our form on the Contact Us page.

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